We Ship Orders 1-2 business days after an order is placed. USPS Priority Mail is typically delivered within 1 – 3 days while USPS ground can take 2-8 days. Once your order ships, tracking information will be sent to the email address provided.
To preserve the quality of our products, during extreme temperatures we reserve the right to either suspend shipping or require signature upon receipt. Isle of Scents will not be held responsible for shipments left in such conditions.
All prices are listed in US dollars and are subject to change without notice.
USPS shipping costs are calculated at the time of purchase and are based on item weights and dimensions.
RETURN & EXCHANGE POLICY
Slight Variations in each product are a part of the home-made-hand-crafted process and these are expected.
Due to the nature of our products, used products cannot be returned or refunded.
However, we will replace or refund products damaged during shipping.
Damages must be reported within 3 days of receipt of your shipment. In reporting damage products a photo of the damage must accompany the report.
Refused shipments or unauthorized returns will attract a 25% restocking fee plus all shipping costs.